Privacy Policy

Last updated: August 2026

At The Unmasked Apothecary LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how your personal data is collected, used, and shared when you visit or make a purchase fromwww.theunmaskedapothecary.com (the "Site").

1. Information We Collect

When you visit or purchase from our Site, we collect certain information necessary to process your orders, improve your experience, and fulfill our legal obligations:

  • Order Information: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, email address, phone number, and payment information (processed securely through our payment processors).

  • Device & Usage Information: As you browse the Site, we automatically collect certain information about your device, including your web browser type, IP address, time zone, and how you interact with the Site via cookies or log files.

  • Communication Information: If you contact us directly via email or customer service forms, we collect your name, email address, and the contents of your message.

2. How We Use Your Information

We use the personal information we collect to operate our business and provide you with high-quality goods and services, including to:

  • Fulfill, package, ship, and track your product orders.

  • Process payments and prevent fraudulent transactions.

  • Communicate with you regarding order confirmations, shipping updates, and customer support inquiries.

  • Send optional promotional newsletters or special announcements (only if you explicitly opt in).

  • Improve, optimize, and secure our Site operations and product offerings.

3. Sharing Your Personal Information

We do not sell, rent, or trade your personal information. We only share your data with trusted third-party service providers who assist us in operating our online store, fulfilling orders, and conducting business:

  • Website Platform & Hosting: Our online store is hosted on Squarespace, which provides the platform for our e-commerce operations.

  • Payment Processing: Payment transactions are processed securely through payment processors (such as PayPal or Stripe). We never store or view your full credit card details on our servers.

  • Shipping & Logistics: We share your shipping address and contact details with mail carriers (such as USPS) to ensure accurate delivery.

  • Legal Compliance: We may share personal information if required by applicable laws, regulations, or legal processes (such as a warrant or court order), or to protect our legal rights.

4. Data Security & Storage

We take reasonable technical and organizational precautions to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our Site uses cookies and similar technologies to ensure core website functionality (such as shopping cart persistence), analyze site traffic, and enhance visitor experience. You can choose to disable cookies through your web browser settings, though doing so may impact certain features or checkout functionality on our Site.

6. Your Data Rights

Depending on your location, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of the personal data we hold about you. To exercise any of these rights, please contact us at the email address listed below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operational, legal, or regulatory practices. Any updates will be posted on this page with an updated revision date.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

The Unmasked Apothecary LLC (theunmaskedapothecary@gmail.com)

Website:www.theunmaskedapothecary.com